Model label
MODEL / ORDERING REFERENCE
[ Exact model ]
HARDWARE REVISION
[ Revision ]
ILLUSTRATIVE LABEL FIELDS · NOT AN LGX LABEL
MODEL IDENTIFICATION / SUPPORT
Identify Your Adapter Model and Hardware Revision
Identify an adapter model and hardware revision from its label and hardware ID before requesting drivers or support. Record uncertain details without guessing.
Hardware identity
| Field | Your device |
|---|---|
| Model | To record |
| Revision | To record if shown |
| USB hardware ID | To record |
| Host / OS build | To record |
| Driver package version | To record |
Choose a support route
Match the model and revision before choosing a driver or manual. A shared chipset or similar housing does not establish the same device.
PURCHASE DETAILS
Keep the model and hardware identity together.
Keep the supplied hardware reference, host conditions and observed symptom together. Unknown fields can stay unknown.
Record unknown values as unknown.
The finished-product revision, board revision and USB hardware ID identify different things. Keep each value as shown; a shared chipset or similar photograph is not an exact model match.
This tool only copies a blank outline locally. The public support receiving channel is still awaiting confirmation.
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